1. Returns:

a. We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 3 days from the date of delivery.

b. To initiate a return, please contact our customer support at 8670831878. Clearly state your order number and the reason for the return.

c. Products must be returned in their original condition, unused, and in the original packaging.

2. Refunds:

a. Once we receive your returned product, we will inspect it and notify you about the status of your refund.

b. If your return is approved, we will initiate a refund to your original payment method. Refunds may take 4 days to process.

c. Shipping fees are non-refundable unless the return is due to an error on our part.

3. Exchange:

a. If you received a defective or damaged product, we offer exchanges. Contact our customer support to arrange for an exchange.

4. Non-Returnable Items:

a. Some items are non-returnable for hygiene or safety reasons. These may include Soil Products & Digital Products.

5. Return Shipping:

a. Customers are responsible for return shipping costs unless the return is due to an error on our part.

b. We recommend using a trackable shipping service for returns, and we are not responsible for lost or damaged packages during the return process.

6. Cancellations:

a. If you wish to cancel your order, please contact us as soon as possible. If your order has not been shipped, we will process the cancellation and issue a refund.

7. Damaged or Defective Products:

a. If you receive a damaged or defective product, please contact us immediately with photos of the damaged item. We will arrange for a replacement or refund.