1. Acceptance of Terms:

By accessing and using www.swabalambi.in (the “Website”), you agree to comply with and be bound by these Terms and Conditions.

2. Products:

a. Handmade Products:

  • We offer handmade products for sale. Each product is unique, and slight variations may occur due to the handmade nature.

b. Software Products:

  • We also offer software products. Each software product is subject to its own licensing agreement, which you must review and accept before purchase.

3. Orders and Payments:

a. To place an order, you must provide accurate and complete information.

b. Payments are processed through Phonepe Payment Gateway. You agree to pay all fees and charges associated with your order.

4. Shipping and Delivery:

a. We aim to process and ship orders promptly. Shipping times may vary based on location and product availability.

b. Any customs duties or taxes incurred are the responsibility of the buyer.

5. Returns and Refunds:

a. For handmade products, we accept returns within 3 days of delivery. Please refer to our [Return Policy] for details.

b. Software products are generally non-refundable. Please review the specific software product’s refund policy.

6. Intellectual Property:

a. All content and materials on the Website, including but not limited to text, images, and software, are the intellectual property of Swabalambi.

b. Users may not reproduce, distribute, or modify any content without our written consent.

7. User Accounts:

a. You may be required to create a user account to access certain features. You are responsible for maintaining the confidentiality of your account information.

8. Limitation of Liability:

a. Swabalambi is not liable for any direct, indirect, or consequential damages arising from the use of our products or services.

9. Governing Law:

a. These Terms and Conditions are governed by and construed in accordance with the laws of Paschim Medinipur Jurisdiction Only.

10. Changes to Terms:

a. We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the Website.

11. Contact Us:

If you have any questions or concerns about these Terms and Conditions, please contact us at help@swabalambi.in